Policy - Inchoo Bijoux

Shipping & Policies

Payments

The item will be shipped after reception of the payment. If in exeption cases, i don't have the materials needed to make your selected piece, i will let you know, and shipping delais may be revised. If you must cancel your purchase, please let me know within the first 24 hours of your purchase, with no annulation fees. Please feel free to ask any question !

Shipping

All shippings will be sent on Thursdays unless you make a special recommandation, and need a speeded reception ! let me know so i'll ajust in consequence.
Please note the shipping delays from Canada:

North America: 2-12 business days
Europe: 6-12 business days
Australia, New Zealand and Oceania: 8-12 business days
Asia Pacific: 8-12 business days
Latin America and the Caribbean: 6-12 business days
North Africa and the Middle East: 8-12 business days
Sub-Saharan Africa: 8-12 business days

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Refunds

If you receive a broken or damaged jewelry from shipping, please let me know quickly so we can work a solution. Pictures may be asked. If you have any problem with your purchase, let me know and we will ajust ourselves.

Additional

If you need many copies of the same article, please let me know, it will be a pleasure for me to "manufacture" (haha) more ! I also take custom requests ajusting the prices to what you want.